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Growth Mindset Community Support

Welcome to The Saucedo Real Estate Group app support page. Use this page to learn how to access training, events, announcements, marketing tools, notifications, and your account settings.

Email Support

Getting Started

  1. Sign in with your invited email.
  2. Open the Learning section.
  3. Complete the onboarding lesson.
  4. Turn on notifications.
  5. Check Events and Announcements weekly.

Learning

The Learning section includes onboarding lessons every new agent should complete. This helps you understand the app, tools, expectations, and marketing process.

Events

Events include open houses, live marketing meetings, birthdays, team updates, and important calendar reminders.

Announcements

Check Announcements for important updates from The Saucedo Real Estate Group. This is where team-wide messages and urgent updates will be posted.

Marketing Meetings

Marketing Meetings are used for training, campaign planning, content ideas, CRM education, and agent growth tasks.

Marketing Tools

Use Marketing Tools for templates, scripts, social media ideas, listing promotion resources, AI tools, and agent support materials.

How the Leaderboard Works

The leaderboard tracks agent activity inside the app. Agents earn points by completing training, attending meetings, posting helpful updates, engaging in channels, using marketing tools, and participating in team events.

  • 7-day leaderboard shows recent activity.
  • 30-day leaderboard shows monthly consistency.
  • All-time leaderboard shows long-term engagement.
  • More activity helps agents level up.

Support Questions

How do I turn on notifications?

Tap the bell icon near the top of the app. Open notification settings and turn on alerts for Announcements, Events, Marketing Meetings, Messages, and Learning updates.

How do I manage my account?

Tap your profile photo in the top-right corner. Select Manage Your Account. From there, you can update your profile, password, notification settings, and preferences.

Where do I find onboarding?

Open the Learning section. Complete the onboarding lesson before using the rest of the app.

Where are open houses and meetings posted?

Open the Events section. This is where open houses, live marketing meetings, birthdays, and team events will be posted.

Where do I ask real estate or marketing questions?

Use the Real Estate Questions channel for agent questions. Use the Marketing Tools or Marketing Meetings channels for marketing-specific support.

Who do I contact if I need help?

Email [email protected] with your name, the issue, screenshots if available, and the device you are using.

Need Help?

Send support requests to the team email below.

[email protected]